ABOUT US
Every SMP treatment is fully customized based on your hair loss pattern, skin tone, and long-term goals. To achieve the most natural and undetectable result, a consultation is required before any procedure. During your consultation, we will assess your current hair, design your ideal hairline or density, and map out the number of sessions needed. Most clients require multiple sessions — this will be explained in detail during your consultation. Results are gradual and achieved over multiple sessions to ensure a seamless, natural finish.
CANCELLATION POLICY
Reservation & Cancellation Policy At VOID SMP, every appointment is reserved exclusively for you. Because each session is prepared, mapped, and scheduled around a single client at a time, we ask for the same consideration in return, your time matters to us, and so does ours. Complimentary Initial Consultation Your first consultation is offered entirely complimentary, as our gift to you in beginning this journey. We simply ask that you honor your scheduled time. A missed consultation without prior notice will result in future consultations being subject to a consultation fee. Rescheduling & Cancellation (48-Hour Notice) Life happens, and we understand that plans can shift. To protect the integrity of our schedule, and the time held for you and every other client, we require a minimum of 48 hours' notice for any cancellation or rescheduling request. Changes made at least 48 hours before your appointment may be rescheduled without penalty. Cancellations or changes made within the 48-hour window will be subject to a cancellation fee of 20% of the total service cost. First Session Deposit Policy To secure your first session, a deposit is required at the time of booking. This amount is not a separate fee, it is credited in full toward the total cost of your procedure. Please note: this deposit is non-refundable in the event of a no-show or a cancellation made within the 48-hour window. We share this policy not to be rigid, but because every reserved hour is one we could not offer to another client. Thank you for understanding, and for trusting VOID SMP with your care!